NORTHWEST ALLPRO AUTO CLINIC

541-265-5225 | 306 SW 9th St Newport, OR 97365

CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

If I could only rate them higher, I would. Pat (owner/operator) went above and beyond for me when I had a pretty traumatic breakdown of one vehicle, and another ran off the road. Not only was his work prompt, excellent, and affordable, he went FAR ABOVE AND BEYOND what could be expected of him when dealing with my insurance company. Over the course of several months of the insurance company losing paperwork and reciepts, even after I had paid him cash out of pocket, Pat went to bat for me and resent and re-emailed everything i requested of him to make sure I got paid. He's got my business for life and I would recommend anyone to him.

Samuel B.

This guy knows his stuff! Go here first, you won't be sorry. A+ customer service!

Brian G.

Absolutely wonderful. My car drives and sounds like new. Great guy, great service couldn't ask for more.

P.R.

Diagnosis spot on, repair completed quickly and efficiently great price these guys are GREAT. Got a problem? Use them!

Al C.

I had my Scion repaired here and Pat did an excellent job!! My husband's pick-up is going in next!! Professional, courteous, honest!! I have already recommended him to 3 people who need car repair!!

Sherry S.

Great shop! Patrick fit my fiance's car and mine in same day and was very helpful. Knowledgeable and professional and just generally a good dude to do business with.